Regions and data retention

Regions

When creating your Fingerprint workspace, you can choose the region in which your data will be stored. Pick the one that best suits your infrastructure, latency, and regulatory compliance requirements. Your data never leaves the chosen region. Once chosen, your workspace region cannot be changed.

Fingerprint supports the following regions. The Global (US) region is used by default.

Specifying region for the JavaScript agent

If you choose a non-default region (EU or Asia), you need to specify it when initializing the JavaScript agent. See the JavaScript agent Reference > region for more details.

<script>
  const fpPromise = import('https://fpjscdn.net/v3/<<browserToken>>')
    .then(FingerprintJS => FingerprintJS.load({
      // Specify `region` as `eu` or `ap` if you don't use the default region
+     region: 'eu'
    }));
</script>

import FingerprintJS from '@fingerprintjs/fingerprintjs-pro'
 
const fpPromise = FingerprintJS.load({
  apiKey: '<<browserToken>>',
  // Specify `region` as `eu` or `ap` if you don't use the default region
+ region: 'eu'
})

Specifying region for the Server API

If you choose a non-default region (EU or Asia), you need to use a corresponding base API URL (eu.api.fpjs.io or ap.api.fpjs.io) when interacting with Fingerprint Server API. See the Server API Reference for more details.

curl --request GET \
-    --url https://api.fpjs.io/events/YOUR_REQUEST_ID \
+    --url https://eu.api.fpjs.io/events/YOUR_REQUEST_ID \
     --header 'Auth-API-Key: YOUR_API_KEY' \
     --header 'accept: application/json'

curl --request GET \
-    --url https://api.fpjs.io/events/YOUR_REQUEST_ID \
+    --url https://ap.api.fpjs.io/events/YOUR_REQUEST_ID \
     --header 'Auth-API-Key: YOUR_API_KEY' \
     --header 'accept: application/json'

Data retention

For most plans, visit history is available through the Server API for the past 30 days. For Enterprise plans, the data is kept for 90 days or longer depending on the enterprise contract.

If you need to store data for longer than your plan allows or prefer a custom storage solution, you can use Webhooks. Webhooks allow you to automatically receive each identification response at your custom server endpoint and save them in your database.

Data deletion

As a GDPR-compliant data processor, Fingerprint must delete personal information that it received from a data controller upon request.

Fingerprint complies with this requirement and supports both programmatic and manual data deletion request types. In practice, that means:

• If someone sends us an email with their visitor ID asking for it to be deleted, we will manually delete it.
• Our customers can use the Server API Delete Visitor endpoint to programmatically delete all data associated with specific visitors.